Hey guys! Need to get in touch with First Horizon Bank? Whether you have a question about your account, need help with a transaction, or just want to explore their services, having the right phone number at your fingertips is super important. This guide will give you all the essential First Horizon Bank phone numbers, so you can quickly connect with the right department and get the help you need.

Finding the Right First Horizon Bank Phone Number

Okay, so First Horizon Bank has a bunch of different phone numbers depending on what you need. To make things easier, here's a breakdown of the most common ones and what they're used for:

General Customer Service

For general inquiries, the main customer service line is your best bet. You can call them for things like checking your account balance, getting help with online banking, or asking about bank services. Customer service representatives are trained to handle a wide range of questions and can point you in the right direction if you need more specialized help. This number is your go-to for almost anything, so keep it handy!

Why is this important? Imagine you're trying to figure out how to set up mobile banking. Instead of fumbling around online, a quick call to customer service can get you step-by-step instructions. Or, maybe you need to report a lost or stolen card immediately. Having this number saved in your phone can save you a lot of stress and potential financial loss.

What to expect when you call: When you dial the customer service number, you'll likely be greeted by an automated system. Listen carefully to the options and choose the one that best fits your needs. If you're not sure, you can usually press '0' to speak to a representative directly. Be prepared to provide some information to verify your identity, such as your account number, social security number, or other personal details. This is for your own security, so don't worry – it's a standard procedure.

Tips for a smoother call: Before you call, jot down any questions you have. This will help you stay organized and make sure you don't forget anything important. Also, be patient and polite with the customer service representative. They're there to help you, and being friendly will make the whole process more pleasant for both of you. Remember, they're people too!

Report a Lost or Stolen Card

Lost your card? It happens to the best of us! If you've misplaced your debit or credit card, or if you suspect it's been stolen, call the dedicated lost/stolen card hotline immediately. Time is of the essence here because the sooner you report it, the less likely someone will be able to use your card fraudulently. First Horizon Bank will cancel your old card and issue you a new one right away.

Why is this so urgent? Think about it: a stolen card can be used to make unauthorized purchases, drain your bank account, or even open fraudulent accounts in your name. Reporting it quickly limits your liability for those charges and prevents further damage. Plus, it gives you peace of mind knowing that your finances are protected.

What information will they need? When you call to report a lost or stolen card, be prepared to provide your name, account number, and the last four digits of your social security number. The representative will also ask you to verify your address and other personal details to confirm your identity. They may also ask about the last few transactions you made with the card to help them identify any suspicious activity.

Pro tip: Save this number in your phone with a clear label like "First Horizon - Lost Card" so you can find it quickly in an emergency. You can also store it in a secure password manager for easy access. Don't wait until you're panicking to look for it!

Mortgage and Loan Services

Thinking about buying a home or need help with an existing mortgage? The mortgage and loan services team can assist you with everything from applying for a new loan to refinancing your current one. They can also answer questions about your mortgage statement, payment options, and escrow accounts. This is your go-to contact for anything related to borrowing money from First Horizon Bank.

What kind of questions can they answer? Here are just a few examples:

• What are the current interest rates for mortgages?
• How much can I borrow based on my income and credit score?
• What documents do I need to apply for a loan?
• How do I make a payment on my mortgage?
• Can I set up automatic payments?

Planning ahead: Before you call, gather any relevant documents, such as your income statements, credit reports, and bank statements. This will help the representative assess your situation and provide you with more accurate information. Also, take some time to think about your goals and what you're hoping to achieve with the loan or mortgage. This will help you articulate your needs and get the most out of the conversation.

Don't be afraid to ask questions! Mortgages and loans can be complex, so don't hesitate to ask for clarification if you don't understand something. The mortgage and loan services team is there to help you navigate the process and make informed decisions.

Online and Mobile Banking Support

Having trouble logging in? Can't figure out how to transfer funds? The online and mobile banking support team is your lifeline for all things digital. They can troubleshoot technical issues, reset your password, and guide you through the features of the First Horizon Bank app and website. If you're banking online, this is a number you'll definitely want to have.

Common issues they can resolve:

• Trouble logging in to your account
• Difficulty transferring funds
• Problems paying bills online
• Questions about the features of the mobile app
• Assistance with setting up alerts and notifications

Troubleshooting tips before you call: Before you reach out for help, try these basic troubleshooting steps:

• Make sure you're using the correct username and password.
• Clear your browser's cache and cookies.
• Update your browser or mobile app to the latest version.
• Try accessing your account from a different device.

If you're still having problems after trying these steps, then it's time to call the online and mobile banking support team.

Other Important Phone Numbers

Besides the main phone numbers, First Horizon Bank may have additional lines for specific services or departments. Check the First Horizon Bank website for a comprehensive list. You might find numbers for things like:

• Wealth Management: For investment and financial planning services.
• Business Banking: For businesses needing assistance with accounts and loans.
• Trust Services: For managing estates and trusts.

Tips for a Smooth Phone Call Experience

Calling a bank can sometimes feel daunting, but with a little preparation, you can make the experience much smoother. Here are some tips to keep in mind:

• Have your information ready: Before you dial, gather all the necessary information, such as your account number, social security number, and any relevant documents. This will save you time and help the representative assist you more efficiently.
• Call during off-peak hours: If possible, avoid calling during peak hours, such as lunchtime or early mornings. You'll likely experience shorter wait times if you call during quieter periods.
• Be patient and polite: Remember that the customer service representative is there to help you. Be patient, polite, and explain your issue clearly. A little kindness can go a long way!
• Take notes: During the call, jot down any important information, such as the representative's name, the date and time of the call, and any instructions you receive. This will help you keep track of your interactions and refer back to them if needed.
• Confirm everything in writing: If you make any changes to your account or request a specific action, ask for confirmation in writing. This will provide you with a record of the transaction and protect you in case of any errors or misunderstandings.

Finding First Horizon Bank Phone Numbers Online

The First Horizon Bank website is usually the best place to find the most up-to-date phone numbers. Just head to their website and look for the "Contact Us" or "Customer Service" section. There, you should find a list of phone numbers organized by department or service. Also, social media accounts might provide alternative ways to contact customer service.

Conclusion

Having quick access to First Horizon Bank's phone numbers can save you time and frustration when you need assistance with your accounts or services. Keep this guide handy, and you'll be able to connect with the right department quickly and easily. Whether you're reporting a lost card, inquiring about a mortgage, or just need help with online banking, First Horizon Bank is just a phone call away! So, keep these numbers in a safe place and you'll be all set. Peace out, guys!